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Network Streamline at Bournemouth Council Improves Service Provision and Protects Revenue Stream

Overview Fordway Solutions has been the force behind a major project to help Bournemouth Borough Council to improve network monitoring and IT support response. The achieved result is a dramatic improvement in service provision and monitoring of the council's corporate network infrastructure. A key factor in the project's success has been the employment of ITIL (IT Infrastructure Library) best practice procedures of which Fordway is a committed practitioner. This has been instrumental in helping to build a strategic platform for IT growth and effective change management.

Further White Paper Details
Publisher	Fordway	File Format	PDF
Date Published	March 2006
Format	Case Studies
Topics	N/A

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