White Papers
"7 Stride" Implementation Approach for ITIL Service Management: A Roadmap for Success
Overview A process improvement program well begun is half done. A good plan is a foundation for success. A comprehensive roadmap is essential for successful implementation of any process improvement program of an Organization. 'The Seven Stride approach' recommended in this paper along with the key success factors provides a roadmap for successful ITIL Service Management implementation. The recommended approach is based upon the dependencies among the Service Management Processes also discussed in this paper. Any organization that has decided to implement ITIL Service Management can follow this recommended approach. This paper is intended to highlight the challenges and success factors in implementing ITIL-IT Service Management.
| Publisher | Patni Computer Systems | File Format | |
|---|---|---|---|
| Date Published | January 2005 | Downloads | 5 |
| Format | White Papers | ||
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