ITIL Best Practices With I.T. HelpDesk

Overview This webcast will present a case study of Ivy Tech's HelpDesk software implementation. The webcast will center on the use of GroupLink's I.T. HelpDesk to leverage current Novell IT investments (i.e., GroupWise, eDirectory, ZENworks and NetWare). This webcast provides an example of the HelpDesk implementation, product features and benefits.

Further White Paper Details
PublisherGroupLink   
Live Date26th November 2007 02:14 GMT
FormatWebcast   
Topics
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