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Atos Origin Delivers World Class IT and Helpdesk Support for the Olympic Games With Hornbill Systems

Overview To help the IT systems run as efficiently as possible at the Salt Lake City Games a problem management system was used. Any incidents arising could be dealt with as soon as possible. However the product used lacked flexibility, as it was originally configured for a corporate environment and was proving expensive to customise to meet the requirements for Games-time operations. After the Salt Lake City Winter Olympic Games, the Atos Origin Operations Manager set about researching an alternative product. After a detailed procurement process in which several systems were evaluated, Hornbill's Supportworks was selected. Hornbill's Supportworks has provided Atos Origin with the best of all worlds.

Further White Paper Details
PublisherHornbill Systems File FormatPDF
Date PublishedMarch 2006 Downloads1
FormatCase Studies   
Topics
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