Leverage Your Mobile Staff, Manage and Resolve Critical Incidents Remotely With AlarmPoint

• Tags:
• alerting,
• personnel,
• message,
• interactive

Overview While most Support and IT organizations have incident management applications in place, they are still missing a key component. Interactive alerting applications close the loop between the help desk and the personnel who can resolve critical incidents, thereby ensuring business services continue uninterrupted. This webcast will explain the benefits of interactive notification and guaranteed message delivery. The webcast will review in a live demo how an intelligent, interactive alerting system can enable one's staff to be on-call rather than on-site and deal with problems remotely via phone, mobile, PDA, pager or email.

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