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HP OpenView Effectively Enabled HCL Comnet to Remotely Manage the IT Infrastructure of Its Global Clients, and Lead in the Management Service Provider (MSP) Market
Overview With a view to provide integrated services on a large scale to their global clients, HCL Comnet have deployed state-of-the-art systems along with specialised operational units that work in perfect coordination with each other. While the Data Center Operations is aimed to remotely deliver 24x7 operations for systems availability and management of critical IT infrastructure, Network Operations unit monitors all network devices online and proactively while detecting network faults. Among other certifications, the company is running operations that are ITIL-compliant, ISO 9002 and BS7799 certified. HP OpenView allows HCL Comnet to deliver reliable, scalable and always available services.
| Publisher | Hewlett-Packard | File Format | |
|---|---|---|---|
| Date Published | March 2006 | ||
| Format | Case Studies | ||
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