White Papers
Voice Sites: A New Value Proposition for Speech
Overview Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. While estimates remain bullish for the industry, the mass market potential of prevailing solutions remains limited by numerous factors, including high up-front costs, complex implementations, and lengthy deployment times. Moreover, lack of focus by speech vendors on highly repeatable applications has limited the sales channel for speech and left millions of potential customers out of the market. The well-known potential of speech applications coupled with these market imperfections has created a unique opportunity for a new technology: Voice Sites.
| Publisher | Angel.com | File Format | HTML |
|---|---|---|---|
| Date Published | October 2005 | Downloads | 2 |
| Format | White Papers | ||
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