White Papers

Integrating IT Service Management Processes for Unparalleled Synergy

Overview Remedy IT Service Management for the Enterprise provides the seamless integration across processes required to deliver the high quality of IT service your organization demands. Only Remedy IT Service Management for the Enterprise combines help desk, change, asset lifecycle, and service level management applications on a single platform - the Remedy Action Request System (AR System) service process management platform from BMC Software. Through this process integration and data sharing, Remedy IT Service Management for the Enterprise delivers unprecedented synergy between related ITIL processes, including incident, problem, change, configuration, service level, and financial management.

Further White Paper Details
PublisherBMC Software File FormatPDF
Date PublishedFebruary 2005 Downloads3
FormatWhite Papers   
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