Productivity gains don't exist if cost savings are not achieved [first]," she adds. And it's another point for future ROI planning. However, this still leaves them mystified by, on the face of it, a sensible approach by vendors to pitch to the...
Fortunately for those afflicted with this timeless conundrum, a more structured, less fluffy method for assessing ROI is emerging, due partly to pressure on enterprise property management departments to increase efficiency.
The productivity gains experienced by CRM users accounted for over half of the ROI, while improvements to business processes made up 42 per cent, with the remaining return on investment attributable to savings due to the new technology.
While ROI can be achieved from project-based collaboration solutions, says Mike Davis from the Butler Group, long term success is achieved by embedding collaborative capabilities into the organisation.
Worldwide sales of external disk storage systems hit $3.5bn in the second quarter, up 8 per cent from the same period a year ago, according to research firm IDC. In IDC's report, EMC ranked first in external disk storage systems, with sales of...
Standardisation and consolidation will be key themes in government tech spending over the next couple of years as the public sector looks to reduce operational costs and improve service delivery, according to separate research by analysts at...