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Logistics Web Services for Collaborative Order Management

Overview ERP systems organize this cross-functional process within a company and eliminate interfaces between functional areas such as materials management or finance. However, they are not designed to manage processes across different organizations and interfaces with external partners. There are still many inefficiencies in collaborative order management (COM) with customers, suppliers and service providers. Although solutions for COM exist, these are proprietary and costly in nature. Logistics web services support COM solutions by providing additional value to manage processes with logistics providers such as tracking & tracing of shipments, event management, printing of barcode labels, or the preparation of customs documentation. This paper describes the role of logistics web services in COM and outlines the prospects for their use in COM.

Further White Paper Details
Publisher	University of St. Gallen	File Format	PDF
Date Published	April 2003	Downloads	14
Format	White Papers
Topics	N/A

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