How to Provide Remote Support in Fully Integrated Remedy Environments

Overview Citrix® GoToAssist™, the industry-leading remote-support solution, recently achieved validation status for its integration with BMC Software's Remedy® Action Request (AR) System®.

Join us for a 45-minute Webcast to see for yourself how GoToAssist Integration Package for Remedy enables instant collaborative remote technical support for both external and internal customers.

During this Webinar, we explore the advantages of implementing remote support and learn how companies from a variety of industries use GoToAssist to achieve lower operating costs, higher service levels, and increased customer satisfaction.

During this on-demand Webinar, you will:

  • Explore the advantages of implementing industry-leading remote support seamlessly integrated with the Remedy AR System
  • Learn how organizations use industry-leading remote-support technology to achieve lower operating costs, higher service levels, and increased customer satisfaction
  • Discover how to take the next step in implementing world-class remote support
Speakers:
Shelly Cobb, GoToAssist Product Marketing Manager
Terry Holland, Senior Manager - Integration Services



Further White Paper Details
PublisherCitrix Online   
Live Date10th November 2005 00:00 GMT
FormatWebcast   
Topics
    N/A
Thin clients switch on digitally excluded

Thin clients switch on digitally excluded

Case study: Digital inclusion project tackles social exclusion in Liverpool more

Renault goes multilingual

Renault goes multilingual

Case study: Translation tech turns docs into 23 languages… more


Quick Sitemap Links: