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Global Gift Company Boosts Field Worker Efficiency and Customer Service With Mobile Sales Automation Tool

Overview For years, gifts manufacturer Russ Berrie and Company has understood the importance of using mobile technologies for field workers. But the company's legacy mobility solution had become old and unsupportable, and was restrictive in the information it could provide to users. The company engaged Microsoft Partner and software solutions provider Aspin Management Systems to implement its MiniSell application, running on Microsoft Windows Mobile 2003 Second Edition software for Pocket PCs. The solution's seamless integration with Russ Berrie's customer database and ERP systems enables sales staff to access detailed product information and place sales orders directly from the field.

Further White Paper Details
Publisher	Microsoft	File Format	WORD
Date Published	November 2005
Format	Case Studies
Topics	N/A

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