Customers of major retail and finance companies are being let down by poor online customer service, according to a recent survey. Ebusiness software company, Cincom, found that only 14 per cent of 105 high-profile companies offering online products...
In a statement issued late last night, the Lisbon-based provider of call centre software said: "Altitude Software has decided to postpone its IPO due to increasingly adverse market conditions and will re-evaluate the Offering when conditions improve.
Furthermore, he added, many companies that have already bought ERP systems are making new investments to upgrade and expand their projects. The executives also planned to discuss SAP's strategy amid a waning market for business software and tough...
Jasmin Ul-Haque, director of marketing communications at SuSE Linux, agreed that Microsoft must be worried to be attacking Linux in this way and called for an "impartial" study: "You don't attack something unless you have some sort of concern abut...
The government has cited "significantly changed market conditions" as the main reason behind its decision to abandon its £15m broadband aggregation scheme.silicon.com revealed earlier this week that the Department of Trade and Industry is to close...
Any retailers that think they can treat their internet services and stores as separate entities, with different pricing models, are ignoring some important facts of modern retailing life. He recalled less-than-complementary blogs from customers...
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