White Papers
IP Contact Center
Overview Implementation of an IP Contact Center is without a doubt one way of making savings on telephone communications and network maintenance operations. But to consider this aspect alone gives only a partial appreciation of value it can bring to the business. Do not ignore the most important value of all which is the positive impact it can have on the company's Customer Relations strategy. The Alcatel contact center solution portfolio addresses every market need from a simple voice call distribution capability for a handful of agents right through to sophisticated networked multimedia interaction centers supporting thousands of agents across the globe.
| Publisher | Alcatel | File Format | |
|---|---|---|---|
| Date Published | June 2004 | Downloads | 4 |
| Format | White Papers | ||
| Topics |
|
||
-
Did you find this white paper useful?
White Paper RSS
Download
Register
