UK companies are still not seeing a return on ecommerce investments, according to a survey published by the industry publication Telecoms Marketing Update. The magazine surveyed 150 companies from the UK's Times 500 to find that, among those who...
The on-rushing convergence between infrastructure players (telcos, cable TV, satellite broadcasters) and content production (Internet portals, broadcasters, software vendors), is manifesting itself strongly across a wide range of industry mergers...
Although LBOs are increasingly rare at the moment because of their risk they are one of the ways for smaller groupings to make a play for larger businesses such as former state telcos. The sale of Irish telco Eircom to the Valentia consortium...
However, internal politics will continue to play a negative role and the associated allocation of process ownership will at first be subject to and hampered by the same political and credibility challenges that initially face current consolidated...
This has been evidenced time and again with consolidation, offshoring and early moves to IP deployments. An insular view of just the mature call centre markets, such as the UK and US, would naturally present a bleaker picture of IP take-up as...
Integration with IT presents lots of challenges because it means business operations will need to be aligned, according to Basso. Basso added: "As mobility investments keep growing, security and management become critical elements for organisations...