White Papers

New Service Strategies in Changing Markets: How Utility Incumbents Can Overcome Consumer Choice Challenges

Overview For utilities that create payment drafts to accommodate phone payment, FKNC's telephone-initiated ACH payment solutions will significantly reduce labor costs and processing times. For those that accept credit cards, ACH payment options will reduce merchant fees so utilities give away less of their margins to give customers alternatives to checks. But above all, the primary bottom line benefits of ACH payments are derived from the inherent accounting efficiencies of electronic funds transfer. Billers that receive payments via ACH significantly streamline their payment accounting processes. Payment funds are automatically deposited in billers' accounts the next business day, and returned items are immediately detected and automatically resubmitted.

Further White Paper Details
PublisherFort Knox National Company File FormatPDF
Date PublishedMay 2002 Downloads1
FormatWhite Papers   
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