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Hitachi Data Systems Optimizes Storage Management Through ITIL-Based Consulting Services

Overview HDS, one of the world's leading storage suppliers, has recently addressed customer issues regarding services management processes with a new set of storage management consulting services. This white paper discusses storage market trends; examine the portfolio of HDS's services, ITIL; and then discuss the specific services that HDS has built around the ITIL approach to service management to help its customers design and implement best-practice storage management processes within their organizations. ITIL processes and best practices have become widely recognized as a standardized approach to IT Service Management.

Further White Paper Details
Publisher	IDG (International Data Group)	File Format	PDF
Date Published	March 2005	Downloads	17
Format	White Papers
Topics	N/A

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