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ShoreTel Designs VoIP Blueprint for Architecture Firm
Overview Architecture firm MBAJ had offices scattered across the state of North Carolina and many highly mobile employees. Needing immediate answers to questions ranging from permit issues to paint color, MBAJ decided to turn to VoIP. A ShoreTel IP telephony system provided MBAJ with the needed distributed flexibility and an easy to use system. By embracing the packetized voice revolution and introducing the ShoreTel VoIP system into the firm, MBAJ gained a boost in productivity, an increase in cost savings including a 60% reduction in long distance charges, and greater customer satisfaction by enabling employees to respond quicker to customer calls.
| Publisher | Shoretel | File Format | |
|---|---|---|---|
| Date Published | April 2008 | Downloads | 28 |
| Format | Case Studies | ||
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