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E-Government & Public Libraries: Promoting Local & National Agendas

Overview This paper has been written to affect the interest of public library managers regarding the possibilities of e-government for libraries, and designed to help them become involved in the e agenda of their local authorities and/or national government. It examines a number of common strategies among leaders in e-government service provision. These strategies include access; linking communities online; transactions; content; and learning and development. Practical issues that must be addressed are leadership; change management; partnerships; organizational structures and skills; customer care; data protection, security, privacy and ethics; resources; and management information.

Further White Paper Details
Publisher	Bertelsmann Stiftung	File Format	PDF
Date Published	July 2003
Format	White Papers
Topics	Database Management

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