ITIL White Papers
Best Practices in Change Management for the Mid-sized Business White Paper
Overview
This white paper outlines the best practices that mid-sized companies should consider when purchasing a change management solution and includes customer data from a successful implementation. According to many industry analysts, change management is critical to ensuring your IT infrastructure operates efficiently and cost-effectively. It is estimated that up to 80 percent of all changes resulting in downtime or reduced operational capabilities are initiated by people within the organization. This occurs because there is no system or process in place to manage the ever-changing IT environment.
Regulations such as Sarbanes-Oxley and an increase in the adoption of the Information Technology Infrastructure Library (ITIL) has had a major impact on businesses. In response, many are increasing their focus on IT compliance and initiatives centered on security, control and documentation. Find out why more and more IT organizations are realizing why change management solutions warrant their time and investment.
| Publisher | Remedy | File Format | |
|---|---|---|---|
| Date Published | January 2005 | Downloads | 568 |
| Format | White Papers | ||
| Topics | |||
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