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How Do Government Agencies Review and Approve Text Content for Publication on Their Web Sites? - A Framework to Compare Web Content Management Practices

Overview This paper describes a multi-case field study of four public-facing Midwestern state agencies and how they organized the work of reviewing and approving textual content for publication on Internet Web sites. Drawing on field data and concepts from institutional theory, contingency theory, and organizational design, the paper generates a framework to systematically document the processes and practices involved in the review and approval of textual Web content.

Further White Paper Details
Publisher	University of Wisconsin	File Format	PDF
Date Published	June 2004
Format	White Papers
Topics	N/A

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