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Service Level Management White Papers

Executive Guide to Service Assurance

Overview If suspense is an art, then IT teams are masters of it. When they are preparing to roll out a new or revised application, or change to the infrastructure, most IT executives are never quite certain what will happen on "go live" day. Will the application deliver the performance expected by users? Even more importantly, will existing applications continue to function as before? This white paper outlines a simple process that organizations can adopt to assure that new applications deliver the required performance without disrupting the status quo.

Further White Paper Details
Publisher	Compuware	File Format	PDF
Date Published	May 2005	Downloads	462
Format	White Papers
Topics	Service Level Management, SLA

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Microsoft in last ditch attempt to preserve status quo

Microsoft has delivered its final written defence in an attempt to fend off the attack from the remaining nine US states that refuse to settle the anti-trust case. The software giant took 500 pages to defend its position and business practices to...

Channel:
Desktops

When ROI isn't worth the spreadsheet it's written on

You're in a new status quo. However, Vile says, companies shouldn't get caught up in the ROI trap when planning "top line, speculative" roll outs. And despite the ravaged economies across the continent these roll outs roll on.

Channel:
Comment & Analysis

Net neutrality rift threatens comms bill

If we don't get a bill up at all, we basically have the status quo, and there are zero protections on net neutrality. Most senators in that camp continue to believe the "internet consumer bill of rights" included in the approved communications...

The Naked CIO: Innovation - same old story

Does this mean people would inherently rather have the status quo with unsuitable systems than push the boundaries of innovation? Innovation is the art of applying new and better methods to solving traditional problems.

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

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