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IT Reliability White Papers

La Gestion des Licences

Overview Staff & Line fait le point sur les enjeux et pratiques de la gestion des licences. Dans la collection "Les Cahiers de l'IT Management" Une bonne gestion des licences logicielles pourrait apparaître comme une activité non rentable, simplement destinée à s'assurer que l'entreprise reste dans la légalité. Il est pourtant également question d'améliorer la sécurité, la productivité des utilisateurs et la qualité du service qui leur est rendu, et même de réaliser des économies.

Further White Paper Details
Publisher	Staff&Line	File Format	PDF
Date Published	October 2003	Downloads	6
Format	White Papers
Topics	IT Reliability, Customer Support Services, Sarbanes-Oxley, Resources Mgmt., SLA, Help Desk, Infrastructure Management, ITIL, Cost Control - Risk Mgmt., Service Level Management, Strategic Planning

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Mashing it up with Support: Automate, Coordinate and Collaborate with the Incident Escalation Mashup

Publisher:
Serena Software

Leveraging Capex-Free Managed Hosting

Publisher:
The Planet

ITIL and Best Practices Frameworks; featuring HP and Results Positive!

Publisher:
Hewlett-Packard (HP)

Four Key Elements of Effective Business Communication

Publisher:
Global Knowledge

Software Quality Management for SOA: Enterprise quality managers take the helm

Publisher:
Hewlett-Packard (HP)

Classical art CD ROM to be designed by French museums and Lexmark

Masterpieces to be available include Le Louvre's Mona Lisa by Leonardo Da Vinci, plus paintings from Musee d'Orsay and the Musee des Arts Asiatiques-Guimet. Lexmark has teamed up with the French Reunion des Musees Nationaux (RMN) in an exclusive...

Channel:
PDAs

France rules out bidding frenzy for 3G licences

The French government has ruled out the option of auctioning its third-generation UMTS licences. The decision follows mounting pressure from the French telecoms regulator ART and national operators to choose an alternative method for distributing...

Channel:
Telecoms

Email? Qu'est-ce que c'est?

Email has been in use on the continent for years and the Commission's decision will be largely arbitrary among French speakers, who are particularly fond of slipping the odd English word - le meeting, le cash - into conversation.

Channel:
WebWatch

Could your hyperlinks land you in hot water?

France's Internet Rights Forum (Le forum des droits sur l’internet or FDI) has published recommendations on the responsibilities of sites that create hyperlinks to "illicit content". One working group has been grappling with the thorny subject of...

Channel:
WebWatch

Vive La France: Mobiles blocked dans le cinema

French mobile users who refuse to switch off their phones while watching a movie, play or musical performance are to start seeing such stubbornness is futile as venues begin installing phone jamming equipment in line with new laws.

First phishing conviction across the Channel

The FDI or le Forum des droits sur l'internet - the Internet Rights Forum in English - revealed the information. A student has become the first person to be convicted in France for phishing fraud. The man has received a one-year suspended prison...

Channel:
Malware

Virtualisation: Architectual Considerations and other Evaluation Criteria

In the past several years, server virtualisation technology has moved quickly and firmly into the IT mainstream. Of the many approaches to system virtualisation available in the market today, VMware's hypervisor architecture has gained the greatest market acceptance. This paper examines the architectural issues, solution support, and enterprise readiness required when deploying such a virtualisation solution.

Publisher:
EMC

Getting Started with Master Data Management

Master data management forms part of an overall enterprise governance program that aims to establish trusted data throughout the enterprise. This white paper from Mike Ferguson of Intelligent Business Strategies defines master data, examines why it is needed, and explores methodologies for implementing master data management.

Publisher:
DataFlux

Optimising Storage with Global File Virtualisation

This white paper will provide an overview on how Rainfinity Global File Virtualisation virtualises unstructured data environments and moves data -including active, open files-without disruption to users or applications. Rainfinity is the only enterprise-class file virtualisation solution, and delivers complete NAS optimisation across geterogeneous environments, such as NAS, CAS, and file servers.

Publisher:
EMC

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