The more you know about your business goals, the easier it will be to sort through competing CRM offerings. How does an individual sort out what the company needs and how do they go about getting it? Implementations will focus on customer profiling...
Wannabe fraudsters and master criminals alike should take note. John Rusnak, the 'rogue trader' at the centre of the £485m losses at Allied Irish Bank has managed to drag a number of colleagues down with him, including David Cronin the treasurer at...
The fact that IBM tends to utilise CBM as a point tool to sort out process issues within constrained, small areas of the infrastructure does not promote feelings of confidence in this approach. Of all the players, IBM should be able to simplify the...
But if I met such a customer, I would tell him that over time he will spend more money because it's very difficult to manage such a heterogeneous environment of point solutions - even if it's on top of an open platform.
The acquisition comes one day after IBM bought Webify Solutions, which builds SOA software for the insurance and finance industries. MRO has customers in the manufacturing, utility and transportation industries that use the company's so-called...
This sort of thing went on when I was a student all those years ago - it was just more localised as it was 'pre-internet' and so there wasn't the mechanism for matching tasks with foreign suppliers. This sort of thing, getting a third party to do...