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IBM - COATS Uses a Service-Oriented Architecture to Adapt to Business Changes

Overview A shared order entry system for 20 IBM manufacturing facilities around the globe, the IBM Customer Order Analysis and Tracking System (COATS) application must support a diverse, changing set of fulfillment processes. But the rigid legacy code underlying the system was difficult to modify, slowing IBM's incorporation of new requirements. Plus, batch-induced bottlenecks and conflicting data slowed application performance, sometimes delaying shipments. IBM Business Consulting Services and IBM Global Services - Application Management Services provided consulting and methodological guidance to create a service-oriented architecture (SOA) with IBM WebSphere Business Integration software.

Further White Paper Details
Publisher	IBM	File Format	HTML
Date Published	July 2005
Format	Case Studies
Topics	Infrastructure Management

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