Infrastructure Management White Papers
High Payoff in Electronic Government: Measuring the Return on E-Government Investments
Overview The Intergovernmental Advisory Board (IAB) undertook this study to identify prime examples of "high-payoff" electronic government (E-Gov) programs, to share the secrets of their successes, and to determine how they measure the results achieved from investments made. As a new and powerful concept, E-Gov promises many benefits to its government sponsors. It can reduce costs of government operations; open new sources of revenue; attract businesses, tourists and new residents to the area; make it easy for citizens to do business with the government; and reinforce the relationship between the citizen and democratic government. As with any government program, the value of E-Gov is in the benefits it delivers to the public and the new avenues it opens to create value. But E-Gov can be costly, and its value to the public that supports it must be shown.
| Publisher | U.S. General Services Administration | File Format | |
|---|---|---|---|
| Date Published | May 2003 | Downloads | 5 |
| Format | White Papers | ||
| Topics | |||
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