Other factors that have led to the increase include the level of software customisation needed for each user, and lack of training of both help desk staff and end users. A director at Front Range, a help desk company, told silicon.com that his...
BT already offers its customers a subsidised Sky Digital subscription in an effort to maintain its landline subscriber base in the face of competition from cable firms NTL and Telewest who can offer telephone line and digital television joint...
Giddings also sees telecoms service providers providing more comprehensive outsourcing packages. Hotdeskers and mobile staff can now benefits from Wi-Fi access in many areas where traditional desk real estate might no longer be necessary.
Part of the 1,724-page energy bill that President Bush signed last week calls for federal bureaucrats to create an "electric reliability organisation" that would draft mandatory standards - including cyber-security guidelines - for electric power...
One fear is that supply chain automation problems could lead to poor accountability and a dearth of information - or accurate information - in the face of more stringent governance and compliance. The automation of supply chains in many major...
But transferred staff will not retain their existing rights and redundancy packages under their new employers, with Shell estimating these will expire after about two years. Union Amicus had earlier threatened to block the deal by taking legal...