Call centres are continually raising salaries and tailoring employment packages to ensure they recruit the right staff, according to a report published today. Performance-related bonuses can also add to employees' salaries, as the call centre...
Hewlett-Packard (HP) has launched a range of packaged e-services, including network and storage infrastructure, Internet access and ecommerce products. The e-serviceCenter offering will be targeted at service providers as well as end-user...
Telephony integration company, Praxon, has taken a sideswipe at the telecommunications and systems manufacturers that are attempting to sell products designed for corporate business to SMEs. In an interview with Silicon.com, Tom Williams, CEO of...
Freeserve, the UK ISP, is to launch its ADSL consumer services on 4September. Following the launch of its business services in July, FreeservePlus will cost consumers £39.99 per month for an unlimited permanent connection, with a £150 installation...
According to a study by content checking software firm GFI, using a number of anti-virus packages simultaneously provides the best protection against malware. IT systems need multiple virus protection products to be fully protected from major...
A "significant minority" of consumers have trouble working out which company offers the best value or quality of service on particular packages, according to telecoms watchdog Ofcom. On the bright side, the average price for residential...
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