Data Mining - Analysis White Papers

Contact Center Analytics: Driving Greater Efficiency, Higher Revenue, and Increased Customer Satisfaction

Overview Contact Center Analytics is a major factor in keeping customers loyal and satisfied, while maintaining reasonable costs. Learn the best solution for contact center managers in this whitepaper from Siebel Systems.

Further White Paper Details
PublisherSiebel Systems File FormatPDF, requires Acrobat Rdr 5
Date PublishedMay 2005 Downloads324
FormatWhite Papers   
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