Customer Service Excellence
Overview Customers need round-the-clock access to bank services. At the same time, banks must ensure consistency, security, and quality across multiple communications channels. New applications maximize interactions to ensure superior customer service while enabling quality assurance and optimized workforce performance.
| Publisher | Intel | ||
|---|---|---|---|
| Live Date | 24th May 2005 03:00 UTC | ||
| Format | Webcast | ||
| Topics | |||
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