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Best Practices for Infrastructure Change Management

Overview In IT, change is an engine of progress, as well as a source of doom. End user applications, operational disciplines, and IT vendors are major sources of continuous change. While application software change control is a relatively mature process, many organizations implement infrastructure change manually, relying primarily on the IT staff's knowledge and expertise. This ad hoc process is nearing its limits in today's complex environment, where the risks inherent to changes multiply. Reducing human error through an automated process promises direct and indirect IT savings, as well as a more efficient business support.

Further White Paper Details
Publisher	BMC Software	File Format	PDF
Date Published	March 2004	Downloads	333
Format	White Papers
Topics	ITIL, Infrastructure Management, Best Practices

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