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An Approach to Offering One-Stop e-Government Services - Available Technologies and Architectural Issues

Overview The right of citizens to high-quality e-Government services makes one-stop service offerings an essential feature for e-Government. Offering one-stop services presents many operational implications; an one-stop service provision (OSP) architecture is needed that, by means of a layered approach, provides facilities to refer to, invoke and combine e Government services in a uniform way, in the context of cross-organisational workflows. This paper presents an abstract layered OSP architecture, identifies some major enabling technologies and briefly discusses those two issues.

Further White Paper Details
Publisher	University of Athens	File Format	PDF, requires Acrobat Rdr 5
Date Published	July 2002	Downloads	7
Format	White Papers
Topics	Procurement and Sourcing, Enterprise Architecture, Performance Budgeting and Management

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