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E-government: Mission Critical for the Citizen-Centric Public Sector

Overview This paper reviews the key issues and challenges that prevail as today's public sector organisations strive to meet e-gov initiatives. It focuses on how agencies and municipalities have viewed their charters, as well as how they have begun to address requirements to serve their citizenry. Second, it looks at how these public service organisations have used collaborative control and distributed accountability, shared services, and provision of services via the Web to meet their initiatives and provide services to their constituents.

Further White Paper Details
Publisher	Aberdeen Group	File Format	PDF, requires Acrobat Rdr 5
Date Published	March 2004	Downloads	7
Format	White Papers
Topics	Procurement and Sourcing, Performance Budgeting and Management

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