Internet banking equals long-term savings, but institutions often take out short-term costs on their customers. The banks have tried to defend their strategies. Around half of UK financial institutions are yet to join the online throng, according...
We have well developed relationships with consumers and retailers through our merchant banks. Yet after getting giddy shouting about mobile payments operators are now facing up to the sobering reality of creating a complex infrastructure of...
With the economy the way it is, you see a lot more people trying to leverage their intellectual property. Indeed, patent experts say, those are the ground rules for a game that is being played with increasing frequency online and elsewhere, as more...
The face of relationship banking has changed over the last decade or so as much has happened: internet revolution, introduction of the euro, greater access to international funds, shrinkage in the international corporate loan market alongside...
The concurrent proliferation of targeted brands and concentration of phishing focus on financial institutions is, of course, disturbing," APWG chairman David Jevans said in a statement. No brand is really safe, but it is interesting to note that...
UK banks need to improve their relationships with their customers but are being held back by disconnected communications channels, fragmented customer data and inconsistent business processes. High customer turnover and increasing competition are...