Financial Management White Papers

Optimizing Distribution Channels: The Next Generation of Value Creation

Overview Following a decade of above-market performance, retail banks are feeling the fallout from strategies that, while fueling growth, failed to leverage the rich potential of these institutions' customer-facing channels - fertile ground for growing and sustaining profitable, long term relationships. By shifting their focus back to the customer, banks can set off a new wave of value creation.

Further White Paper Details
PublisherIBM File FormatPDF, requires Acrobat Rdr 5
Date PublishedJune 2002 Downloads2
FormatWhite Papers   
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