IP Technologies White Papers
Cisco Helps Coldwell Banker Advantage Boost Productivity and Control Costs
Overview Coldwell Banker Advantage and Mortgage Virginia is a regional real estate company. They wanted to control communications costs, improve agent responsiveness and customer satisfaction and improve network administration. They implemented IP Communications solution from Cisco Systems for voice and data networking, Cisco Unity Unified Communications and Cisco IP Contact Center Express Edition with Robust Cisco security solutions. This implementation reduced management costs associated with managing and scaling the phone system, enhanced employee productivity and improved customer service and responsiveness.
| Publisher | Cisco Systems | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | February 2005 | ||
| Format | Case Studies | ||
| Topics | |||
-
Did you find this white paper useful? 5 out of 9 users found this white paper useful
White Paper RSS
Download
Register
