As companies look to use web services strategically across the enterprise, they will find that enterprise-wide identity and access management coupled with robust security policy administration and enforcement are essential precursors to building...
Let's say every call to the helpdesk costs a few pounds; if people can help themselves online, [changing a password] will only cost 50 pence. He said that instead of wasting time changing a password, helpdesk staff could be "working on more...
These gateways help enterprises manage public IM use on their networks by providing identity management, security and central logging, for example. The progress seen by the leading enterprise IM players, AOL, FaceTime, IMlogic, IBM Lotus, and Yahoo!
These activities allow IT management to plan, execute, measure and manage IT strategies, to keep them aligned with the business and to minimise the programme risks. Organisations seeking to establish IT governance in the second definition of the...
BT intends to lead the way in implementing consumer identity and access management solutions. Already the telco giant has rolled out identity and access management solutions to internal staff and four million customers who can now access the full...
In particular, legacy applications will often only support a traditional password. They were interested in cutting down in calls to the helpdesk from users who needed to reset their password, for example.