The Inland Revenue is to equip its Salford head office with a call centre that will handle large volumes of tax enquiries. Racal Telecom is to supply the managed voice service which automatically routes calls to the correct attendant according to...
Through a network of specialised print partners and dedicated printing technology Xerox is positioning itself as a direct competitor to traditional offset printers, claiming it can tackle any colour print job from books to advertising flyers.
At the high-end, Dell's Workgroup Laser Printer M5200n is its most powerful monochrome laser printer suited for high-volume print jobs generated by users in networked office environments and is priced at £727.33.
Lexmark unveiled the X422 workgroup multifunction printer and the C752L laser printer range all targeted at SMEs - but in an interview with silicon.com, Eamon Ryan, European VP and general manager of the printing and services division at Lexmark...
Printing and imaging vendors need to educate organisations on the potential cost savings and productivity gains associated with managing their print environment. Not only is the web driving colour printing but many businesses are also using high...
Rob Neil, head of ICT and customer service at Ashford Borough Council, told silicon.com: "Technology issues are the least of the problem - the real issue is the cultural change required to prise people away from their 'own' desktop or workgroup...
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