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Telephony Systems - PBX White Papers

Nemertes Research Benchmark Executive Summary

Overview Nemertes Research had IT executives rate VoIP vendors in eight categories - cost, technology, ease of use, management, customer service, solution experience, product features, and overall performance - and for the second year in a row, ShoreTel was the overall winner. Read the abstract of Nemertes Research's "Convergence: Reality at Last" report and get a glimpse of what IT professionals have to say about ShoreTel.

Further White Paper Details
Publisher	Shoretel	File Format	PDF
Date Published	January 2005	Downloads	442
Format	Case Studies
Topics	Telephony Systems - PBX, VoIP - IP Telephony, Voice - Data Integration, Call Center - Contact

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Voice and data come together - but why?

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LANs
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convergence,
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convergence,
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IP telephony gives better customer service

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Tags:
lans,
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Telecoms
Tags:
networks,
convergence

VoIP and convergence still lost on SMEs

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VoIP
Tags:
convergence,
voip

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