When your monthly bill arrives it shows a single session comprising a five-minute phone call, a 15-minute three-way conference and three photo messages. Among the growing number of people interested in using the internet to carry phone calls, the...
Most businesses have yet to get to the bottom of this challenge and need to address fundamental issues such as organisational structure, job descriptions, and employee performance, in order to create an environment that actively encourages...
The people responsible for the more successful viruses, however, may better be described as a well-disciplined community that applies rigorous collaborative software development and roll out techniques to achieve an effective result.
Since that time, however, their messages have been somewhat mixed. The first couple of times I saw the latest TV ad I thought I was getting something from HSBC. The latest style of TV ad from the operator is, frankly, nuts - but I sort of like it...
Effective asset management, using a combination of automated discovery and manual cataloguing, is a useful foundation for any monitoring project, although some forms of monitoring can be done without it.
A number of companies have addressed the problem by separating the demand and supply elements of applications development. From studying several leading-edge companies and helping dozens of others improve their IT organisations, the answer is a...