IT services company, Bull, has signed a strategic agreement with Siebel to become the worldwide integrator of Siebel's CRM products. Bull has recently won a number of major CRM contracts for corporate clients including Banque Nationale de Paris...
The support of CRM giant Siebel, Avaya's partner in a global applications alliance, can only add clout in the move to capture market share. But with or without Siebel's help, Larson sees CRM moving in a new direction.
Siebel has released a range of industry-specific CRM application suites aimed at the medical, public sector and consumer goods industries. All the application suites are part of the Siebel 7 platform, a recently released web-based application...
Siebel, which sells only CRM applications and services, reported $700.3m in software revenue for 2002, down from $1.07bn the year before. SAP reported 5 per cent growth in CRM software revenue, while Siebel said license revenue fell 37 per cent in...
Oracle has unveiled its strategy to deal with the integration of its Siebel business with the CRM operations of JD Edwards, Oracle and PeopleSoft. But the company did say Oracle-Siebel CRM will form "the centrepiece of the next-generation Oracle...
Across Europe according to PAC, Oracle (including Siebel) was the biggest supplier by revenue at €514m, followed by SAP (€424m) then SAS (€260m) and Business Objects (€110m). PAC said SAP and Siebel/Oracle are leading the market in the UK for large...