Web Services White Papers
Fairmont Hotels & Resorts Expanding Possibilities
Overview Fairmont Hotels & Resorts is the largest luxury hotel management company in North America, with 37 properties across Canada, the United States, Mexico and the Caribbean. In order to meet its worldwide expansion objectives, Fairmont recognized the need to build its brand as a provider of unrivaled customer service in all markets. Working with Accenture to develop an innovative approach to eCommerce, Fairmont is now poised to build its brand worldwide and capture greater international recognition. Today, Fairmont's website visitors from around the world can know what Fairmont's guests have long understood - that a Fairmont hotel is more than simply a place to stay. It's a place to experience.
| Publisher | Accenture | File Format | |
|---|---|---|---|
| Date Published | March 2008 | ||
| Format | Case Studies | ||
| Topics | |||
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