Supply Chain Management White Papers
Winning Strategies: Outsourcing at Thames Water
Overview As the largest water utility in the United Kingdom, Thames Water supplied 12 million customers across the 5,000-square-mile London and Thames Valley region. As a private company doing business in a highly regulated industry, Thames Water also needed to control costs. Its management decided to outsource its entire supply chain, including its warehouse operations. Excited at the thought of putting itself on the line and managing a total supply chain, even a warehouse operation, Accenture entered into an outsourcing arrangement with Thames Water in 1995. In a radical departure from the norm, the two companies would create a new, collaborative outsourcing model through a joint enterprise to be known as Connect 2020.
| Publisher | Accenture | File Format | |
|---|---|---|---|
| Date Published | July 2007 | Downloads | 3 |
| Format | Case Studies | ||
| Topics | |||
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