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The Hosted Customer Service Desk – It’s About Cost, Control, and Reliability

Overview One advantage of a hosted help desk solution is that it doesn’t require an upfront IT infrastructure investment, so it can quickly be deployed to automate, track, and manage your customer support and CRM operations. Download this white paper from UniPress Software today to discover how your organization might further benefit from a hosted customer service desk solution and learn which features and functionality to look for as you evaluate various vendor offerings.

Further White Paper Details
Publisher	UniPress Software	File Format	PDF, requires Acrobat Rdr 5
Date Published	September 2004	Downloads	210
Format	White Papers
Topics	ITIL, CRM, Help Desk, Infrastructure Management, IT Reliability

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