CRM White Papers

InFact Reduces Sales Cycle Time by 15 Percent Using Siebel CRM OnDemand

• Tags:
• crm,
• crm,
• ondemand,
• crm ondemand

Overview The InFact Group is a global technology consulting organization with a world-class portfolio of customers in Europe, the United States, and the Indian subcontinent. The challenge was to replace the multitude of legacy systems it relied on to manage a growing number of increasingly complex customer relationships. InFact deployed Siebel CRM OnDemand to 60 staff members to introduce a standard sales, marketing, and service methodology worldwide and optimize sales performance by efficiently tracking and qualifying every sales opportunity. Siebel CRM OnDemand has been directly responsible for identifying, managing, and closing sales opportunities. The system has reduced the time it takes to close a sales opportunity.

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