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3Com Case Study: Aviva Life Insurance Company (USA)

Overview A subsidiary of Aviva plc, one of the 10 largest insurance groups in the world, Aviva Life Insurance has grown quickly to become a leader in the annuity and life insurance industry. By 2002, however, the insurer's growth had overtaxed the capabilities of the Avaya PBX systems it inherited in its headquarters and Buffalo, NY office. The phone systems' complexity prevented Aviva from executing the moves, adds, and changes needed to support its operations, requiring the firm to contract vendor service technicians. Aviva chose 3Com SuperStack 3 NBX Networked Telephony Solution, which delivers robust, full-featured business communications for up to 1500 devices (lines/stations).

Further White Paper Details
Publisher	3Com	File Format	PDF, requires Acrobat Rdr 5
Date Published	December 2004	Downloads	200
Format	Case Studies
Topics	Telephony Systems - PBX, VoIP - IP Telephony

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