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A Service Oriented Architecture for Federated Master Customer Data Management

Overview This paper describes a Service Oriented Architecture for the federated management of master customer data. The architecture creates a set of shared data services that allow for consistent accessing and updating of data across multiple systems, providing complete, accurate, and current customer data to any process or application at any time. This approach involves creating cross-reference keys linking multiple systems and creating services against a logical representation of the data in multiple systems. These data services on a logical model combined with "clean" cross-reference keys creates a solution that is 10X cheaper to build.

Further White Paper Details
Publisher	BEA Systems	File Format	PDF, requires Acrobat Rdr 5
Date Published	September 2004	Downloads	105
Format	White Papers
Topics	Database Management, Customer Support Services

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