AT&T and IBM have also traded deals that have resulted in both giants concentrating on their core competencies. EDS and MCI WorldCom have signed two outsourcing agreements that will see over 2,000 employees move between the companies.
The EDSs and IBMs of this world want to move to the profitable higher ground of BPO, but they have to be close to their clients if they want to do that. He anticipates a real move towards an application service provider (ASP) model of using IT will...
Like IT outsourcing, BPO encourages organisations to focus on core competencies. Business process outsourcing (BPO) has been around for nearly as many years as IT outsourcing. Established just three years ago by David Andrews, who founded Andersen...
This might happen equally in airports or coffee shops. This is principally because we see little business logic in airports, hotels and other premises owners going down this path. Besides, why would an airport, a hotel or a coffee shop turn down...
Councillor Samantha Lloyd told silicon.com: "We wanted to retain control and although we didn't rule out outsourcing dogmatically, we did want to keep competencies internal. Hackney council has awarded a £6.5m, five-year financials contract to a...
Organisations are more interested than ever in outsourcing - though that doesn't mean they aren't still struggling with which core functions they should keep in-house. Indeed, the question of what is core to an organisation has come up throughout...