Business Intelligence / Data Warehousing White Papers
Customer Database Builds Lasting Relationships
Overview DaimlerChrysler is an automaker. As a much larger entity, the merger gave DaimlerChrysler the economies of scale needed to have a bigger global impact. While revenues are up by 17 percent in Q1 2000, EUR $11 billion, DaimlerChrysler continually strives to increase market share, and is constantly looking for new and better ways to sell more cars. To help in these efforts, DaimlerChrysler has turned to customer relationship management. The solid experience at Unisys in building data warehouses, with a proven methodology and systems integration expertise in Customer Relationship applications, was exactly what DaimlerChrysler required. CRM is an initiative that leverages the collection, analysis, and action of customer data.
| Publisher | Unisys | File Format | HTML |
|---|---|---|---|
| Date Published | November 2004 | Downloads | 5 |
| Format | Case Studies | ||
| Topics | |||
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