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Unisys Case Study: Solvay Pharmaceuticals

Overview Solvay Pharmaceuticals, Inc. a research-based global pharmaceutical company needed to overhaul its customer-facing operations. The company chose Unisys to help it transform processes for maximum efficiency and to drive increased value from its technology, people and processes. The initiative was named EPIC, which stood for Examine Process Innovate Change. Working closely and collaboratively with Solvay in interactive workshops, Unisys specialists set out to document current sales and operational processes, as well as system and data specifications and personnel requirements. After completing an evaluation and selection process with technology vendors and delivering on several quick-win recommendations, the EPIC team is ready to kick off the broader implementation phase.

Further White Paper Details
Publisher	Unisys	File Format	HTML
Date Published	November 2004	Downloads	21
Format	Case Studies
Topics	CRM, Sales - Marketing, ROI - TCO

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