Best Practices White Papers
Fast-Growing IT Service Provider Delivers High Quality and Payback to Clients Through Certified Best Practices
Overview Attenda Ltd is one of Europe's leading operators of enterprise and Internet application infrastructures. The company engaged HP Services to help develop a common operational and process framework compliant with IT Infrastructure Library (ITIL) best practices. Consulting, training and assessment services based on HP's comprehensive approach to service assurance enabled fast-growing Attenda to develop a standards-based environment that reduces clients' IT operational costs by 25 to 40 percent while consistently meeting service level requirements. Through ITSM, HP helps enterprises simplify, standardize and improve all dimensions of their IT environments.
| Publisher | Hewlett-Packard | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | November 2004 | Downloads | 13 |
| Format | Case Studies | ||
| Topics | |||
-
Did you find this white paper useful?
White Paper RSS
Download
Register
